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OUR CLIENT MARRIOTT HOTELS LAUNCHES A MARRIOTT-BRANDED HOTEL IN CAPE TOWN

The African Pride Crystal Towers Hotel & Spa has been rebranded as a Marriott Hotel. Launched on May 12, the 180-room Cape Town Marriott Hotel Crystal Towers marks the introduction of the first Marriott-branded hotel in South Africa since Marriott International bought Protea Hotels in 2014. The roll-out of the conversion also means new décor. […]
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OUR CLIENT AIRBNB ON WHY THE SHARING ECONOMY ISN’T DISRUPTING HOUSE PRICES

Rental property viewings with 20 or more people present‚ and with many more applying‚ are commonplace in and around the Cape Town CBD — but what is causing these mostly “established young professionals” in search of the “live‚ work‚ play” lifestyle to have to fight over accommodation? Many have pointed the finger at Airbnb‚ which […]
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OUR CLIENT INOVO ASKS ”WHO OWNS CUSTOMER EXPERIENCE?”

All employees must understand what customer experience is, and their role in delivering it, says Wynand Smit, CEO of INOVO. Customer experience, or CX, is an essential ingredient to any successful business – 97% of companies polled by Forrester* believe and say they discuss the importance of CX with employees – yet this relatively new consideration […]
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OUR CLIENT,EVERGREEN LIFESTYLE PROVIDES ADVICE ABOUT RETIREMENT ACCOMODATION

Brochures may highlight the benefits of the luxury retirement village you have your eyes on. But will you be able to afford it and will it provide you with what you’ll need, asks Angelique Ruzicka. If you pick up a brochure of a retirement village, you’ll typically see smiling pensioners talking to nurses, frolicking by […]
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OUR CLIENT PROTEA HOTELS BY MARRIOTT ANNOUNCED THE REFURBISHMENT OF ITS CENTURION HOTEL

The continuing popularity of centrally-located hotel accommodation has prompted a refurbishment of Protea Hotel by Marriott® Pretoria Centurion that will be welcomed by guests, returning and new. An increasing demand for quality accommodation in the region for both business and leisure travelers ensures that the need for hotels to provide excellent facilities is fulfilled in […]