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OUR CLIENT INOVO ON HOW TO IMPROVE SERVICE DURING HOLIDAY SEASON

When it comes to preparing for the holiday season, from gift purchases to flights and accommo­dation, consumers seldom leave enough time. The increased quantities of queries businesses encounter ­represent an opportunity for excellent customer experience – or the risk of damage to their brand. The contact centre is often the face of the company during […]
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AN APP CREATED BY OUR CLIENT SEA MONSTER ENTERTAINMENT – KEEP YOUR ACCOUNTING IN TECH

Financial denial. It might not be an official medical condition, but it probably should be, especially in South Africa. We are notoriously bad at saving and households are also deep in debt. It’s because, for some of us, personal finance is a boring topic. Or it seems too complicated to understand, so we put off […]
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OUR CLIENT RELATE BRACELETS ON SAVING THE WORLD, ONE BRACELET AT A TIME

This article will be published in the Entrepreneur magazine on December 1, 2016.
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OUR CLIENT CAPE TOWN TOURISM ON TRAVELLERS UNPLUGGING THEMSELVES FROM THE INTERNET

Seventy-two per cent of British travellers have stated in a survey that they prefer to be entirely unplugged or unplugged as much as possible, according to Statista.com. According to World Travel Market Global Trends report 2016, unplugged tourism is set to be one of the top-10 travel trends for 2017. What that means for local […]
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OUR CLIENT PROTEA HOTELS BY MARRIOTT PROVIDES TIPS FOR TRAVEL WITH THE TOPSY-TURVY RAND

Don’t let the volatile Rand affect your holiday this December/January It’s a scenario with which South Africans have become quite familiar – political dramas that impact on the value of the rand. “While the factors that have led to our currency being so unstable are varied, the political issues of the past year have certainly […]