Hyper everything: how tech integration is changing customer communication By Michael Wright, CEO, Striata  Rafts of new technologies, many of which are easily integrated into existing channels, are changing the way organisations communicate with their customers. Chatbots, voice integration, and dynamic (hyper-personalised) content, amongst others are at the forefront of this evolution. But organisations cannot…

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How alternative lending options support SMEs Funding remains one of the biggest limitations to both large and small businesses as banks adopt more stringent lending terms. The contraction in the economy has seen investors and conventional credit providers alike pull back on lending. If credit provision for large corporates is being restricted, one can only…

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Business is booming in Mauritius Mauritius evolution: Why many are taking their business to the beach Mauritius may just be an island – its annual tourist influx of 1.4 million outnumbers its own population of around 1.3 million – but this hasn’t stopped it, over the past three decades, from growing into a giant on the…

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Afrocentric design in the bushveld Tourism Month: Kruger hotel reinvents railway luxury   Afrocentricity is at the centre of the Kruger Shalati Train On The Bridge. Set to officially open in December, the Train on a Bridge incorporates the iconic and original Selati railway bridge where visitors would disembark at Skukuza Camp nearly 100 years ago.…

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